When I was travelling on the tube last week an elderly woman
collapsed on the platform. A group of
people rushed to help her and a man further down the platform came forward to explain that he was a doctor. I thought,
“I wish I could do that”.
I have a dream that plays out along the following lines:
My wife and I are flying abroad for a holiday. We're about two hours out of East Midlands airport and all of a sudden there is an announcement over
the aircraft PA.
“This is the captain
speaking. Please do not be alarmed, but
is there anyone on board who knows how to carry out a Business Impact
Analysis?”.
There are a few gasps amongst
the passengers. Someone near to us
starts praying quietly. And then I stand
up and announce,
“Don’t worry, I’m a Business Continuity Consultant”.
As I’m led through Economy into Business
Class, I hear a woman give thanks to God.
In Business Class, two stewardesses are leaning over a middle-aged
businessman. His tie has been loosened,
he is sweating and he has a flannel on his forehead.
I kneel next to the man and with a comforting
smile explain that it’s all going to be OK.
I turn to one of the stewardesses and say,
“Can you please get me my case. It contains a copy of the new ISO22301
documentation. I’ll also need a pencil
and paper, and a flipchart.”
Two hours later I emerge from Business Class through the
curtain into Economy. There is a
hush.
“We’ve managed to establish the
Maximum Tolerable Period of Disruption for his critical processes and he’s
agreed his Recovery Time Objectives. If
we can schedule a Strategy Workshop in the next couple of weeks, he’s going to
be fine”.
The cabin erupts into
applause. A stewardess kisses me on the
cheek. One of the stewards slips his telephone number into my back pocket. A small boy comes toward me clutching a teddy
bear,
“Can you carry out a Business Impact Analysis on my teddy, mister?”
I ruffle his hair and give him my business
card. As I approach my seat I can see my
wife mouthing the words “I love you".
The only two grains of truth in this scenario are that, if I
keep working as a Business Continuity Consultant, my wife and I will always be
sitting in Economy (Premium Economy at a push) and I'm pretty sure that my wife loves me.
I enjoy my work, but I accepted long ago that being a
Business Continuity Consultant is not a glamorous profession. There are some jobs where women want to have
sex with you just because of what you do (curse you, firemen!). Business Continuity is not one of these
jobs. It needs a more dynamic title for a start. I want to be a 'Crisis Preventer' or a 'World Saver', not a Business Continuity Consultant.
But it's what I do. And whenever I feel as though my job couldn't be any less glamorous I comfort myself that at least I'm not still in IT.